1 Topic by gokce

  • gokce
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  • Registered: 2009-07-23
  • Posts: 4

Topic: about 5050 touch panel

Hello , first im sorry for my bad english...
i have a problem about 5050 touch panel. sad  problem is frozen panel. i cant anything on touch panel. i think i must reset. but i couldnt find reset button. What can i do for  solution? please help me...thank you....

2 Reply by mike

  • mike
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  • Registered: 2009-03-09
  • Posts: 7

Re: about 5050 touch panel

The reset button can be found by opening the door and looking
to the right of the frame.  You will see a display,  Just above the
display and recessed back is the reset button.  Once you reset the
frame you may need to re-calibrate the touch panel.  If you have
any problems please contact me through the service link on our
website or call me at 530-478-8344.  Mike

3 Reply by gokce

  • gokce
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  • Registered: 2009-07-23
  • Posts: 4

Re: about 5050 touch panel

hi mike,
Thank you for your reply. I looked on the back of the panel as well.
but I could not see the reset button. If possible, the location of the button to my e-mail address to send you a diagram? Finally, the design differences in this panel there? because i couldnt look to frozen panel. i could look another panel and i couldnt see reset button. thank you so much for your support.. Gokce

4 Reply by Jeremy

  • Jeremy
  • Software Engineer, Web Developer
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  • From: Ensemble Designs
  • Registered: 2009-03-05
  • Posts: 12

Re: about 5050 touch panel

There is a diagram, with further troubleshooting instructions for the Avenue touch screens on page 61 of the Avenue System Overview manual, available from the support section of our website.

Here's a link to the manual: http://www.ensembledesigns.com/file_dow … 7_v220.pdf